Vacancy Description
Job Description
Our agents’ first contact for their hotel journey. Curating seamless group events. Delivering personalised, high-touch service that transforms moments into memorable occasions, while building trust and excitement at every stage of the client experience.
Responsibilities
- Work alongside our revenue team in selling group bookings for our leisure market.
- Manage inventory with revenue to assist in selling suitable business.
- Work with our return and new tour series, assisting loading future series, quoting and with the GM on contracts for upcoming seasons.
- Prepare group blocks and manage group rooming lists.
- Send quotes and confirmations to travel agents and clients.
- Monitor and chase outstanding payments, deposits, and prepayments for groups.
- Provide timely status updates on group bookings, cancellations, and amendments.
- Ensure group bookings are accurately reflected...
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