Reservations Agent - Restaurants

Key Responsibilities:

• Manage reservations across the group's portfolio of restaurants via phone, email, and online booking platforms

• Respond promptly and professionally to guest enquiries

• Accurately process, modify, and confirm reservations

• Maintain up-to-date reservation records and guest preferences

• Coordinate with restaurant teams to ensure smooth guest arrivals and efficient table management

• Handle special requests and provide guests with accurate information regarding venues, operating hours, and policies

• Maximize booking opportunities while maintaining exceptional customer service standards

• Ensure all reservation systems are updated accurately and consistently

• Support the team with administrative tasks related to reservations when required

What We Offer:

• Competitive Salary

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