Reservations Agent (Groups & Conferencing)

Location: Cape Town Salary: R 23 000 basic salary plus benefits Industry: Hospitality & Tourism Employment Type: Full-Time Key Requirements: - Hospitality qualification with a minimum of 3 years experience in the capacity of a Groups and Conferencing Reservations agent within a 4/5-star hotel environment - Experience in hotel reservations, front office, or event coordination. - Friendly, approachable, and professional with a positive, friendly attitude and strong desire to provide excellent service. - Strong communication and interpersonal skills, - Strong planning, organizing and administration skills - Detail-oriented with excellent multitasking abilities. - Well versed and fluency in the English language (additional languages a plus). - Excellent email and telephone etiquette both verbal and written - Ability to operate in a fast paced, pressurised work environment - Critical thinking skills - Ability to multitask with excellent planning and organizational skills. and attention to d...