Reservations Agent (Fixed-Term Contract - 3 months)

We are seeking a Reservation Agent to join our team in Fujairah United Arab Emirates. The successful candidate will serve as the primary point of contact for guests ensuring a professional experience from the initial reservation process.

• Deliver professional and efficient customer service to all guests
• Manage incoming calls emails and online reservation requests with utmost professionalism
• Optimize revenue through strategic recommendation of additional services and amenities
• Provide comprehensive information about our property facilities and accommodate special requests
• Ensure accurate processing of reservations including correct recording of all guest details and preferences
• Coordinate with other departments to fulfill guest requests and address any concerns
• Maintain current knowledge of promotions rates and availability to provide precise information
• Demonstrate thorough understanding of the pro...