Reservations Agent (Arabic Speaker)

Reservations Agent:
You are the beginning of an exceptional guest experience. As a Reservations Agent you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!
What you will be doing:

• Consistently offer exceptional friendly and engaging service
• Ensure the best selection for the guest and ensure revenue is maximized through up-selling
• Recommend property facilities and assist guests with information and special requests
• Book room reservation requests enter rooming lists and update accurate information in the system

Qualifications :

Your experience and skills include:

• Should have min. 2 years experience as Reservations Agent for a 5 Star Hotel/Resort in UAE
• Guest focused personality is essential; experience is an asset
• Prior experience working with Opera will be preferred