Research Benefits Administrator

_We’re looking for a_ **_Research Benefits Administrator_** _to join our Insurance Operations team at MBPS. In this role, you are expected to serve as a Subject Matter Expert for Admin Advantage operations, handling complex and escalated cases while ensuring the accurate and timely completion of administrative and support tasks. The position also supports quality assurance, training, mentoring, and cross-functional collaboration to drive operational excellence across various workstreams._

**Position Responsibilities:**

+ Demonstrate full expertise in all Admin Advantage worktypes and processes
+ Handle special or escalated cases requiring advanced analysis and resolution
+ Act as a Subject Matter Expert (SME) for Admin Advantage operations
+ Perform quality checking and provide feedback to ensure accuracy and compliance
+ Support training and mentoring of team members
+ Resolve complex transactions across various Admin Advantage workstreams
+ Ens...