Représentant du service clientèle pour les importations maritimes / Ocean Import Customer Servi[...]

Ocean Import Customer Service Representative

Working out of Traffic Tech's Canadian headquarters in the West-Island of Montreal, you will coordinate the movement of freight across the globe and support our growing international team.

Responsibilities

• Responsible for handling all ocean import operations.
• Coordinate arrangements for shipment delivery and verify OBL and payment requirements prior to release.
• Organize required documentation for import ocean air and export operations.
• Maintain and respond promptly to all incoming domestic and international communications.
• Confirm bookings and obtain necessary approvals before relaying information internationally.
• Book cargo with transportation companies/agents.
• Guarantee and bill storage/demurrage for approved accounts.
• Track and trace shipments daily and create customer‑specific reports.
• Resolve customer, internal and ope...