Vacancy Description
Customer Service- Renewals
Dartford
Insurance Industry
Monday-Friday | 9am-5pm
£25,000 - £28,000 per annum
Join a friendly, sociable team!
We're working with a local Insurance business, looking for a motivated Customer Service Advisor to join their Dartford office in a Renewals Account Manager position. This is a fantastic opportunity for someone who enjoys building relationships and delivering great customer service
The Role:
You'll be responsible for managing a portfolio of existing customers, ensuring their policies are up to date and deliver the best value.
Your day-to-day will include:
· Proactively contacting customers ahead of renewal
· Reviewing policies and discussing any changes needed
· Helping clients secure the best pricing and cover options
· Handling objections and retaining customers looking to leave
· Following up on lapsed renewals to win business back
· Managing i...
Dartford
Insurance Industry
Monday-Friday | 9am-5pm
£25,000 - £28,000 per annum
Join a friendly, sociable team!
We're working with a local Insurance business, looking for a motivated Customer Service Advisor to join their Dartford office in a Renewals Account Manager position. This is a fantastic opportunity for someone who enjoys building relationships and delivering great customer service
The Role:
You'll be responsible for managing a portfolio of existing customers, ensuring their policies are up to date and deliver the best value.
Your day-to-day will include:
· Proactively contacting customers ahead of renewal
· Reviewing policies and discussing any changes needed
· Helping clients secure the best pricing and cover options
· Handling objections and retaining customers looking to leave
· Following up on lapsed renewals to win business back
· Managing i...
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