Renewal Specialist (German Market) - Hybrid - MT03

Description: As a Renewal Specialist in our team, you will:
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-Act as Primary point of contact for the customer during the renewals process, building trust & setting the foundation for long term Microsoft relationship
-Effectively turn renewals leads into opportunities and revenue pipeline by filtering them through different criteria, e.g. BANT (budget, authority, need and timeline)
-Engage with small and medium businesses across industries, company sizes and types to determine their needs and identify upsell/cross sell opportunities
-Understand customers current Microsoft license position, leading with Microsoft's cloud technologies to secure customer wins, maximizing up-sell and cross-sell opportunities collaborating with Solution Specialists and other stakeholders as needed
-Support renewal process by engaging & coordinating multiple...