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Renewal Specialist: 25-07101

Akraya

Edwards, Illinois, United States Full-time July 04, 2026
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Vacancy Description

Primary Skills: Sales Support (Expert), Renewals (Advanced), Microsoft Office (Intermediate), Negotiation (Advanced), Customer Retention (Advanced)
Contract Type: W2
Duration: 12 Months 

Location: Rosemont, IL (Remote)

Pay Range: $25 - $30 per hour



Job Summary: 

The Renewal Specialist is tasked with driving profitable renewal business by leveraging prescriptive selling techniques, focusing on customer retention and expansion through renewals and unattached business opportunities. This role requires building strong relationships, educating the sales team on available programs, resources, and strategies, and ensuring on-time renewals. The specialist will also offer post-sales support, including data maintenance and administrative assistance.

Key Responsibilities:

  • Support sales pursuit by quoting renewals, processing credit requests, and handling sales and maintenance queries.
  • Attend training sessions an...
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