Remote Workday HRIS Analyst (HCM & Help)

Job Description
The Workday HRIS Digital Experience Analyst is responsible for creating, maintaining, governing, and optimizing the digital HR experience within Workday. This role serves as the primary owner of Workday Help Knowledge Management, ensuring colleagues, managers, and HR teams have access to accurate, timely, and user-friendly information through self-service channels.

The analyst will develop and manage knowledge articles, monitor content effectiveness, analyze user behavior and search trends, and identify opportunities to improve self-service adoption, case deflection, and overall colleague experience. Working closely with HRIS, HR Shared Services, HR Centers of Excellence, Communications, and Technology teams, this role will help establish Workday as the authoritative source for HR information and support

Create, publish, maintain, and retire Workday Help knowledge articles.
Establish content standards, governance processes, and review cycles to e...