Remote Vice President, Customer Service

Position Overview:

Fleet is looking for a pragmatic, scrappy, entrepreneurial, experienced leader for this critical role. The Vice President, Customer Service will be responsible for building and leading Fleet’s customer support model, defining and operating the end-to-end customer experience and the corresponding people, process and system requirements to support Fleet’s evolving product portfolio. This is an opportunity for a veteran customer service leader to design and build a service and support model from a “blank sheet of paper,” bringing to bear lessons learned (good and bad) from previous roles and experiences to create a unique and world class model. This role will be an integral contributor to building the Fleet business and as such will have the opportunity to make a significant and lasting contribution to a new business during a phase of unprecedented growth.

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