Remote Technical Customer Support Specialist

We're looking for exceptional Technical Customer Support Specialists to join a rapidly growing international technology company committed to delivering an outstanding customer experience.
This is not a traditional call center role.
We're looking for people who genuinely enjoy helping others, are naturally curious, technically confident, and can explain technical concepts in a calm, simple, and reassuring way.
If you have experience supporting mobile devices, telecommunications, service desks, ISP support, mobile carriers, or technical customer service, we'd love to hear from you.
About the Role
This position is approximately:
60% Technical Support
40% Customer Service
You'll assist customers with a variety of technical and account-related questions while creating an exceptional customer experience across every interaction.
You'll troubleshoot issues, guide customers through solutions, investigate problems, and build lasting customer relationships thr...