Remote Subscription Retention Specialist

eFlexervices is seeking a highly articulate, results-driven Subscription Retention & Reactivation Specialist to lead a win-back initiative for a premier subscription-based training platform serving financial services professionals. The role starts with re-engagement of inactive subscribers, updating billing details, and will evolve into ongoing retention management and strategic admin support.

Responsibilities include high-volume outbound calls and texts, data-driven conversations, secure