Remote SaaS Platform Support Engineer (Mexico)

Varicent is looking for a Platform Support Engineer to join our remote team in Mexico. This role involves working closely with clients to resolve technical issues and enhance product usage.

As a key member of our Technical Support Team, you'll be integral to delivering exceptional customer service while collaborating closely with product teams. Successful candidates should have experience with SaaS platforms and SQL scripting, along with strong troubleshooting skills.

We offer a competitive salary package and comprehensive benefits, emphasizing a healthy work-life balance.