Remote Retention Marketing Account Manager

Lilo Social is a full-funnel ecommerce growth agency that partners with direct‑to‑consumer brands to optimize retention and acquisition. As a Retention Account Manager, you will own 7–10 client relationships, oversee email and SMS programs, and translate strategic goals into actionable tasks for designers, copywriters, and developers.

You will drive retention metrics, manage projects in Asana, ensure on‑time delivery, and maintain exceptional client communication to support renewals and