Remote IT Service Desk Lead – Lead Support Teams

Skin and Cancer Institute, a U.S.-based dermatology group, seeks a full-time IT Service Desk Lead based in the Philippines. This remote, direct-hire position follows U.S. Pacific Time.

Healthcare or medical office experience is a plus. The role drives service excellence across a high-volume helpdesk and leads a team of support professionals. The ideal candidate has 4+ years in IT support with at least 2 years in a senior capacity, and strong MFA/SSO knowledge.