Vacancy Description
Turning Point Global Solutions LLC (TurningPoint) is seeking an IT Operations Manager . This position is contingent upon program award.
The IT Operations Manager leads the daily operations of an IT Service Desk under a federal contract. This role leads a blended team of onsite and remote support staff, ensuring that incidents and service requests are handled efficiently and effectively. The OM keeps things running smoothly by tracking IT assets, maintaining clear documentation, and supporting both regular and after-hours operations. It's a hands-on leadership position that’s key to delivering consistent, high-quality service while staying aligned with contract goals and performance standards.
Location : TurningPoint headquarters in Rockville, MD with hybrid option .
What You’ll Do As an IT Operations Manager, you will be responsible for: · Serve as the main point of contact for all stakeholders, keeping c...
The IT Operations Manager leads the daily operations of an IT Service Desk under a federal contract. This role leads a blended team of onsite and remote support staff, ensuring that incidents and service requests are handled efficiently and effectively. The OM keeps things running smoothly by tracking IT assets, maintaining clear documentation, and supporting both regular and after-hours operations. It's a hands-on leadership position that’s key to delivering consistent, high-quality service while staying aligned with contract goals and performance standards.
Location : TurningPoint headquarters in Rockville, MD with hybrid option .
What You’ll Do As an IT Operations Manager, you will be responsible for: · Serve as the main point of contact for all stakeholders, keeping c...
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