Vacancy Description
Remote Healthcare Customer Service Representative
Location: Remote (Must reside in an eligible U.S. state)
Job Type: 5-Month Contract
Schedule: Monday-Friday, 8:00 AM-6:00 PM CT
Pay: $21.00/hour
About the Role
We are seeking experienced Customer Service Representatives to support a healthcare services organization during a busy enrollment period. In this fully remote role, you will assist health plan members by answering benefit-related questions, providing guidance on coverage, and delivering exceptional customer service.
This position is ideal for candidates who are empathetic, patient, and experienced in handling high-volume inbound calls.
Key Responsibilities
+ Handle inbound calls from Medicare members regarding benefits, coverage, and general inquiries.
+ Provide accurate information and educate members on available healthcare benefits.
+ Deliver compassionate and professional customer service to an elderly population.
+...
Location: Remote (Must reside in an eligible U.S. state)
Job Type: 5-Month Contract
Schedule: Monday-Friday, 8:00 AM-6:00 PM CT
Pay: $21.00/hour
About the Role
We are seeking experienced Customer Service Representatives to support a healthcare services organization during a busy enrollment period. In this fully remote role, you will assist health plan members by answering benefit-related questions, providing guidance on coverage, and delivering exceptional customer service.
This position is ideal for candidates who are empathetic, patient, and experienced in handling high-volume inbound calls.
Key Responsibilities
+ Handle inbound calls from Medicare members regarding benefits, coverage, and general inquiries.
+ Provide accurate information and educate members on available healthcare benefits.
+ Deliver compassionate and professional customer service to an elderly population.
+...
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