Remote E-commerce Brand Concierge: Sales & CX Specialist

TalentPop App is hiring a Sales & Customer Success Specialist (Brand Concierge) for a 100% remote e-commerce role. You will blend premium customer experience with revenue-focused actions, guiding customers through inquiries and opportunities to upsell and convert.

In this remote position, you will engage via phone, email, live chat, and SMS, manage post-purchase issues, and contribute to loyalty programs while collaborating with a fast-growing team to drive growth and satisfaction.