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Remote Customer Service Representative

The Williston Northampton School

Easthampton, Massachusetts, United States Full-time July 09, 2026
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Vacancy Description

Company: The Williston Northampton School
Job Type: Full-time
Work Location: Remote

Job Summary

The Williston Northampton School is seeking a dedicated and service-oriented Remote Customer Service Representative to provide exceptional support to prospective families, current students, parents, alumni, and community members. This position serves as a key point of contact for inquiries, helping deliver an outstanding customer experience while supporting the school's commitment to academic excellence and community engagement. The ideal candidate is professional, organized, and passionate about providing timely and accurate assistance in a remote work environment.

Key Responsibilities

  • Respond to inquiries via phone, email, and live chat in a professional, courteous, and timely manner.
  • Assist prospective families, students, parents, alumni, and visitors by providing accurate information about school programs, adm...

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