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Remote Customer Experience Specialist

Novig

el paso, state of texas, United-States Full-time June 19, 2026
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Vacancy Description

Customer Experience Specialist

$52K - meaningful equity

About Novig

Novig is building America's #1 sports prediction market. Our mission is to financialize and democratize sports trading - taking a closed system run by casinos and turning it into a fair, efficient, two-sided market where the power sits with users.

With CFTC approval on the horizon, we're poised to go live across all 50 states as the leading sports-focused, federally regulated market built on trust, transparency, and real user protection.

We're backed by some of Silicon Valley's top investors — Pantera, Forerunner, Lux, NFX, Paul Graham, and Joe Montana — who have collectively invested over $100M behind this vision.

About the Role

This is your shot to be the voice and backbone of Novig's user experience at the most electric moments in sports. You'll turn high-volume chaos into seamless support, fielding live chats and email...

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