Remote Customer Experience & Quality Lead

Cymonz is a specialist cross-border payments infrastructure provider. We are seeking a Customer Experience & Quality Specialist to ensure seamless onboarding, ongoing support and high-quality product releases for our global customers.

You will work across customer support, QA and platform tooling to deliver bespoke, reliable support and timely improvements. If you enjoy solving problems across disciplines and shaping how we serve customers, we'd love to hear from you.