Remote CRM & Service Quality Lead (EN/ES)

AVATR Global Design Center in Madrid is looking for a skilled CRM Specialist/Manager to join our team. You will oversee call center operations, monitor KPI performance, and ensure service quality as we expand in Spain.

The ideal candidate will possess a bachelor's degree and have at least 2-3 years of relevant experience. Proficiency in both English and Spanish is essential, alongside strong problem-solving skills and familiarity with CRM systems like Salesforce.

Remote work options are available for this position.