Remote Capacity Planning Lead - BPO & Internal Forecasting

Pearson is looking for an Advanced Specialist - BPO Management to bridge financial forecasting and daily operations. This role requires collaboration with both internal teams and third-party vendors to ensure staffing aligns with customer demand.

Your responsibilities will involve analyzing data to forecast capacity needs, optimizing budget strategies, and managing vendor partnerships. In addition, strong Excel skills and experience with WFM platforms are essential.

The role supports remote work, offering flexibility for the right candidate.