Remote Bilingual Spanish/English Customer Support Specialist

TalentPop App is hiring a bilingual Customer Service Specialist to provide voice and chat support in Spanish and English from a remote setting. You will assist a diverse range of customers with timely, accurate responses and contribute to a high-quality customer experience.

Responsibilities include handling inbound calls, chats, and emails; troubleshooting issues; personalizing interactions; collaborating with the team to improve service quality; and contributing ideas to refine processes.