Remote AMER Senior Technical Support Manager (AI)

Omilia is seeking a Senior Technical Support Manager to lead our AMER support team, which handles complex requests across the Omilia Cloud Platform. This role balances team leadership with hands‑on technical responsibilities while ensuring excellence in customer communication.

The ideal candidate has over 5 years of technical support experience and strong understanding of AI technologies, along with excellent communication skills. Remote work eligibility is required for candidates based in the AMER region.