Remote Account Manager

As an Account Manager at Red Oak, you will be responsible for nurturing and expanding relationships with existing clients, ensuring they receive maximum value from our solutions while identifying opportunities for growth and cross-sell. This role blends strategic account management with proactive sales activation, making it ideal for a relationship-driven professional who thrives in a fast-paced SaaS environment. You will serve as a trusted advisor to your clients, working cross-functionally to deliver tailored solutions that align with their evolving compliance needs.

• Manage a portfolio of existing client accounts, ensuring high levels of satisfaction, retention, and engagement.

• Identify and activate upsell and cross-sell opportunities by aligning client needs with Red Oak's expanding product suite.

• Serve as the primary point of contact for client communications, issue resolution, and strategic planning.