Remote 24/7 Customer Care Specialist - Urgent Dispatch

Servpro Industries, LLC is seeking a Customer Care Specialist for their National Call Center. In this role, you will be the critical link between customers facing property emergencies and SERVPRO franchisees. Your responsibilities will include managing calls, capturing urgent job leads, and making real-time dispatch decisions to ensure excellent customer service and franchise support.

The ideal candidate will have exceptional communication skills and the ability to thrive in high-pressure situations. This position offers a pay range of $16.00 to $16.50 per hour and requires flexibility in working hours, especially during storm-related events.

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