Relocation manager

Reference: 11233 SJ

Consultant: Sone Johnson Job Description Manage an assigned caseload of international relocations from start to finish, ensuring a seamless client experience. Serve as the primary point of contact for assignees, providing guidance, managing expectations, and maintaining regular communication throughout the relocation process. Coordinate international relocation services with approved global partners, ensuring service delivery meets agreed standards and client requirements. Manage household goods shipments, including import/export moves, customs documentation, transit insurance, and end-to-end shipment coordination. Oversee destination services such as home search, school search, settling-in support, and departure services through local service providers. Build and maintain strong relationships with clients, assignees, suppliers, and internal stakeholders. Ensure compliance with client policies, service level agreements (SLAs), and key performance indicat...