Relief Operations Manager

This is a field-based role for a seasoned hospitality professional who is equally comfortable mentoring a housekeeping team at a remote bush camp and presenting a detailed operational audit to senior management the following week. The right candidate moves between properties with confidence, reads a room quickly, and lifts standards without disrupting the culture that already exists. Core Criteria: Minimum 5 years' experience in hospitality operations management, ideally across multiple departments Solid working knowledge of luxury lodge, hotel, or resort operations Strong leadership, coaching, and communication skills Proficient in Microsoft Office and operational reporting Valid driver's licence and own reliable vehicle (essential) Willingness to travel extensively and remain on-site at various properties for extended periods Core Responsibilities: Provide hands-on operational support to Resident Managers, HODs, and lodge teams across the portfolio Step in during peak periods, staff ...