Relationship Officer SME

NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services. Job Summary •Acquire and manage relationships with Small and Medium Business customers through pro-active and consultative approach in line with NBC policies and procedures. •Utilize customer focus approach to provide holistic financial solutions to basic and complex financial needs by understanding customers’ business process cycle. •Provide differentiated customer experience that support NBC value proposition by maintaining regular contacts with customers to ensure overall satisfaction. •Manage the quality of assets and liabilities in the portfolio through pro-active monitoring of customers’ transactions trends and movement. Job Description Key Accountabilities Sales and Relationship Management : 40% Outputs to deliver this accountability Maximize client profitability within agreed targets (As...