Relationship Manager

Department

Sales & Business Development

Reports To

Sales Manager / Business Development Manager

Job Summary

The Relationship Manager is responsible for developing, maintaining, and strengthening relationships with existing and potential clients, corporate accounts, travel agents, and business partners. This role focuses on increasing customer satisfaction, driving sales growth, identifying new business opportunities, and ensuring exceptional service throughout the customer journey.

Key Responsibilities

• Build and maintain strong, long-term relationships with corporate clients, travel partners, and key accounts.
• Serve as the primary point of contact for clients, addressing inquiries, concerns, and service requests promptly.
• Identify new business opportunities and generate leads to expand the company's customer base.
• Promote and sell the company's travel products and services, includi...