Relationship manager: commercial

Job Mission / Objective

To acquire, manage, retain and grow a portfolio of commercial banking clients by providing tailored financial solutions, maintaining strong client relationships, identifying business opportunities, and ensuring adherence to regulatory and bank policies. The Relationship Manager serves as the primary point of contact for clients and is responsible for achieving portfolio growth, profitability, risk management and customer satisfaction objectives.

Client Relationship Management Manage and grow a portfolio of commercial banking clients. Develop a deep understanding of clients’ businesses, industries, financial positions and strategic objectives. Act as the primary relationship contact between the bank and clients. Conduct regular client visits and relationship reviews. Identify opportunities to deepen wallet share through cross-selling and up-selling. Ensure high levels of client satisfaction and retention. Resolve client complaints and service-related iss...