Relationship Manager - Business Banking

Job Description

Manage a set of existing Small Enterprise (SE) relationships and originate new SE relationships in business communities around branch locations. To achieve assigned financial and non‑financial objectives by meeting all borrowing & non‑borrowing needs of customers with target segments (viz. borrowers, transactors, depositors). Actively source new-to-bank customers and generate new business leads from walk‑in customers. Manage all customers focusing on relationship management & up‑selling/deep‑selling/cross‑selling other bank products. Seamlessly take over new relationships originated by DS & relationships downgraded by ME team using defined customer on‑boarding procedure. Constantly identify opportunities to upgrade customers to ME category by identifying customer’s needs & profiling. Responsible for quality & soundness of assigned SE portfolio (KYC reviews, monitoring for due diligence, anti‑money‑laundering procedures etc.).

Key Result Areas