Regional Warehouse Manager _Ecom/Retail

Role Summary

Responsible for end-to-end operations of multiple warehouses (region) ensuring high SLA adherence, cost control, scalability, and client satisfaction across e-commerce (B2C) and B2B fulfilment operations.

Key Responsibilities

1. Multi-Site Operations Management

• Manage more than 6 warehouses / fulfilment centers in a region
• Drive daily throughput (B2C + B2B orders) , TAT, and productivity
• Standardize SOPs across sites

2. E-commerce Fulfilment Excellence

• Oversee pick-pack-ship, returns, kitting, labeling
• Handle peak sale events (BBD, festive spikes) with zero escalation
• Maintain order accuracy >99.5%

3. Clie...