Regional operations centre agent (roc) - national

Frogfoot is looking for a Regional Operations Centre Agent (ROC).

Purpose of the Role

This role is perfect for someone who enjoys supporting operational teams and keeping things running smoothly behind the scenes. In this position, you will assist the Maintenance Department with a variety of tasks that align with the organisation’s core operations, including general administrative responsibilities and Setout-related duties.

Key Responsibilities Daily Operations & Coordination Assign and follow up on maintenance tasks to ensure they are completed correctly and on time. Answer calls, emails, and queries from internal teams and assist with finding accurate information. Support the Maintenance Supervisors with planning, scheduling, and resolving operational issues. System Updates & Reporting Update platforms such as Solid , Zendesk , UNMS , IRIS , and CMS Capture accurate data for faults, maintenance activities, and customer or project records. Check all incoming informat...