Vacancy Description
Description
Key Responsibilities
Customer Service & Engagement
Create amazing experiences across viewings, move in days, mid term inspections and move outs.
Gain the respect and support of residents through outstanding service and professionalism.
Report and resolve issues in a timely and professional manner.
Onboarding
Host viewings and open house events with potential customers
Gather and record viewing feedback before posting to the PMS to aid reporting.
Explain and/ or guide customers through the application processes and answer any questions
Conduct in person Right to Rent check where needed
Draft inventories for future move ins and host the home move appointments with our customers
Undertake midterm property and development inspections with customers and report on the condition and any maintenanc...
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