Job Description
As a Regional Director Customer Experience Travel Retail, your main responsibilities will include:
Develop and execute the consumer experience strategy across travel retail channels to drive brand engagement, shopper conversion, and commercial growth.Lead multi-category consumer activation plans, focusing on priority markets, key retail locations, and high-value opportunities.Leverage consumer insights and data to enhance shopper experiences and improve business performance.Design and implement innovative retail experiences, campaigns, and activations across multiple consumer touchpoints.Create activation toolkits, frameworks, and best practices to ensure consistent and effective execution across markets.Identify and test new technologies, engagement approaches, and experiential concepts to continuously elevate the consumer experience.Partner closely with brand, trade, category, and oper...