Regional Director, Customer Experience & Service

McGraw Hill is seeking a Director of Customer Service in Mexico City to lead regional oversight for its customer service operations. This role involves ensuring consistent customer experiences and aligning with global strategies across diverse markets.

Your responsibilities will include regional performance management and leading innovative customer solutions. Candidates should have extensive leadership experience, fluency in English and Arabic, and the ability to navigate complex operational environments.

Join us at McGraw Hill to make a global impact and drive educational progress!