Regional CX Leader, EMEA & APAC | Service Excellence

Remotedxb in Dubai seeks a strategic leader for customer service operations across EMEA and APAC. The successful candidate will bring 12+ years of experience and a proven ability to influence at a regional level. Responsibilities include overseeing operational performance metrics like CSAT and guiding workforce strategy.

Fluency in both English and Arabic is essential. This role may require travel up to 25%.