Vacancy Description
About BYD
Our Purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team.
BYD is a leading, high-tech multinational, based in Shenzhen, China. Operates in four core fields of IT, automotive, new energy, and rail transit and employs over 300,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.
As a Regional Customer Experience Specialist, you will play a key role in monitoring the end-to-end sales process at dealerships, evaluating dealer service levels, and ensuring high customer satisfaction. Your primary objective is to improve service quality by identifying key issues through data analysis, providing actionable recommendations, and conducting on-site verification.
Key Responsib...
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