Regina Technical Machine Specialist Role

Become a pivotal part of Brandt's success as a Technical Machine Specialist in Regina's Agriculture sector. This position focuses on enhancing communication and problem resolution within the dealer network.
You will lead in establishing a knowledge center that improves machinery diagnostics, assists service teams, and reduces costs for customers. Your work with CCMS and hands-on engagement with John Deere will drive product quality and technician capabilities. This dynamic role focuses on data interpretation and continuous improvement in service delivery.
Key Responsibilities:
• Manage technical cases via CCMS effectively
• Document all relevant information in the system
• Coordinate technical support with John Deere factory
• Identify quality concerns and support resolution
• Assess and communicate technical training needs
Requirements:
• Heavy-duty technician certification or relevant experience
• 5+ years in service with agriculture machinery
• Exper...