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Recoveries Consultant Disputes

Auto & General

North Lakes, Queensland, Australia Full time June 28, 2026
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Vacancy Description

The role:

To manage a portfolio of disputed recoveries files within Recovery & Settlements Department, whilst achieving cost effective and quality claims handling through robust relationships with internal and external service providers.

Responsibilities

  • Investigating and resolving disputes across both the insured and uninsured disputed claims.
  • Providing recommendations on how individual claims should be resolved
  • Dealing with inbound queries from third parties and clients on relevant claims
  • The ability to explain to third parties why we are holding them liable &; help them understand the reasons behind our decision
  • Providing a point of reference to other consultants on related matters

What are we looking for?

  • 18 months – 2 years' experience in recoveries and/or settlements
  • Background in debt collection, litigation, or legal claims e...

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