SUMMARY: The incumbent will provide exceptional customer service by answering inquiries and obtaining information from the general public, residents, visitors, and other interested parties.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Operates telephone switchboard to answer, screen, and forward calls, providing information and taking messages.Greets all visitors entering the facility and will direct or escort them to their destinationAssists residents, family members, employees, and other visitors as needed.Performs general administrative tasks such as word processing and data entry.Maintains security by following procedures and controlling access (i.e. monitor logbook and surveillance footage).Maintain the general filing system and file all correspondences appropriately.Receive and sort daily mail/delivery/couriers.Reports any issues or concerns with residents to the Ad...