Vacancy Description
We are looking for a warm and friendly, experienced Receptionist to join our team.
Responsibilities
- Whenever possible to anticipate guest’s needs, to be aware of all written and spoken requests, to carry out these requests in a courteous and helpful manner.
- To have a full understanding of Opera systems would be beneficial.
- To display a pro-active and innovative approach to skills development and standards enhancement with your team.
- Ensure communication procedures are effective and efficient on a day-to-day basis, so that service standards are not compromised.
- Actively develop positive and effective communication between the Reception, Housekeeping and F&B teams.
- Ensure that you and all team members have a sound knowledge of the local area regarding history, places of interest and special events and where further information can be obtained.
- To be able to act with initiative, planning for ...
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