Receptionist

MUST BE IN A ABLE TO WORK A MINIMUM OF 32HOURS PER WEEK

SCOPE & GENERAL PURPOSE OF JOB:

To ensure that the customers are offered the highest quality standards in service and care, anticipating their needs and being attentive at all times.

ACCOUNTABILITIES:

1.    To offer the highest level of guest service in the Reception Area of the hotel, ensuring the agreed standards are achieved at all times.

2.    Specific Responsibilities include: The checking in and out of guests on arrival and departure; Dealing with enquiries via the telephone and at the Front Desk; Ensuring all procedures are followed in relation to the handling of cash and keys.

3.    To offer the highest level of Guest Care in line with the standards set within the department

4.  &...