Reception Staff (f/m/d)

At Wombat’s, we don’t just run hostels - our mission is to create places that inspire people. We believe we can achieve this by fostering an open-minded and empathic atmosphere, where everyone is welcomed, respected, and valued.

We take pride in providing our guests with great service, high quality, and a safe and clean environment, but we want to go beyond that: By inviting everyone to become part of our community, staff and guests alike, we want to share our passion for travelling and create new bonds between people from around the world.

Responsibilities

• Guest Relations : Act as primary point of contact for guests, answer questions, handle complaints in an empathic and solution-oriented way, help with any issues that arise during the stay.
• Guest Check-In & Check-Out : Manage the check-in and check-out process efficiently.
• Cash Handling : Handle cash and cash-ups with diligence.
• External Liais...