RCM Support Specialist Team Lead

JOB SUMMARY The RCM Support Specialist Team Lead is a working leader responsible for overseeing the daily operations of the Revenue Cycle Management Support Services team. This role ensures an efficient, high-quality patient billing experience through effective resource planning, workforce management, scheduling, performance monitoring, and team development. The Team Lead leverages data analytics and key performance metrics to identify trends, improve workflows, optimize staffing, and enhance overall revenue cycle performance. This position partners closely with Revenue Cycle leadership to drive operational efficiency, support strategic initiatives, and achieve departmental goals. ESSENTIAL JOB FUNCTIONS Team Leadership & Resource Management •Provide day-to-day leadership, support, and guidance to the RCM Support Services teams, which include all methods of communication with the patients in RCM Customer Service and Financial Clearance incoming calls, RCM Billing I...