Rail Traffic Control Technical Analyst

Elevate the Rail Traffic Control system as a Technical Analyst focused on system operations and integrity. Your expertise will ensure effective support and compliance with technical standards.
This Technical Analyst role demands a keen focus on supporting the RTC system while working closely with IT stakeholders. You will manage system configurations, troubleshoot issues, and engage in new system development. Automating support tasks and ensuring security standards are key aspects of this critical position.
Key Responsibilities:
• Maintain and support Train Dispatch Systems for smooth operations
• Configure, test, and install vendor system releases
• Troubleshoot system issues and conduct Root Cause Analysis
• Coordinate incident resolutions ensuring SLA compliance
• Create and manage comprehensive documentation for internal procedures
Requirements:
• Bachelor’s Degree in Computer Science or related field
• Experience in a 24/7 support workplace
• Stron...